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E-Services

 Help ​and Support for Electronic Services

Support and Complaints:
Please visit the page Contact Us

Alternative channels for service:
Method of CommunicationService availability timeResponse time
Branch visit:
 From Sunday to Thursday ;
8:00 a.m. to 2:00 p.m;

  Immediate response;
​Live chat
 From Sunday to Thursday ;
8:00 a.m. to 2:00 p.m;

Response within 30 seconds
Twitter Account

 From Sunday to Thursday ;
8:00 a.m. to 2:00 p.m;

Response within 30 minutes
e-mail

 From Sunday to Thursday ;
8:00 a.m. to 2:00 p.m;

Response within 60 minutes
Telephone number
19990

 From Sunday to Thursday ;
8:00 a.m. to 2:00 p.m;


Immediate response 




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Last Update : 7/3/2019 11:37 PM