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 Inquiry Reguler Allowances & Subvention

You agree to access and use the Site only for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, statutes, rules and regulations pertaining to your use of the Site. By accessing the Site, you agree that you will not:
  • Use the Site to commit a criminal offense or to encourage others to engage in any conduct which would constitute a criminal offense or give rise to civil liability
  • Post or transmit any discriminatory, libelous, harassing, defamatory, obscene, pornographic, or otherwise unlawful content;
  • Use the Site to impersonate other parties or entities;
  • Use the Site to upload any content that contains a software virus, "Trojan Horse" or any other computer code, files, or programs that may alter, damage, or interrupt the functionality of the
  • Site or the hardware or software of any other person who accesses the Site;
  • Upload, post, email, or otherwise transmit any materials that you do not have a right to transmit under any law or under a contractual relationship;
  • Alter, damage, or delete any content posted on the site;
  • Disrupt the normal flow of communication in any way;
  • Claim a relationship with or represent any business, association, or other organization with which you are not authorized to claim such a relationship or represent;
  • Post or transmit any unsolicited advertising, promotional materials, or other forms of solicitation;
  • Post any material that infringes upon or violates the intellectual property rights of another; or
  • Collect or store personal information about others​
  • There is no fee for this service.​

​Service to the public

Support and Complaints:
Please visit the page Contact Us

Alternative channels for service:
Method of CommunicationService availability timeResponse time
Branch visit:
 From Sunday to Thursday ;
8:00 a.m. to 2:00 p.m;

  Immediate response;
​Live chat
 From Sunday to Thursday ;
8:00 a.m. to 2:00 p.m;

Response within 30 seconds
Twitter Account

 From Sunday to Thursday ;
8:00 a.m. to 2:00 p.m;

Response within 30 minutes
e-mail

 From Sunday to Thursday ;
8:00 a.m. to 2:00 p.m;

Response within 60 minutes
Telephone number
19990

 From Sunday to Thursday ;
8:00 a.m. to 2:00 p.m;


Immediate response 




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Last Update : 7/3/2019 8:38 PM