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Fair Trade
A movement promoting ethical trade practices, ensuring producers (especially in developing countries) receive fair wages and work in safe conditions.
Outperformed
An entity, investment, or asset that has performed better than expected or outpaced its peers in terms of returns or financial results.
Digital Experience (DX)
The overall perception and interaction users have when engaging with digital products, services, platforms, or channels.
Beneficiary Cross Channel Experience
The overall interaction and continuity that beneficiaries experience when they engage with multiple channels or platforms such as website, mobile app, or social media accounts.
B2C Beneficiary Experience
The experience while and after using the service and further interactions.
Post Qualification
After selecting the best quotation, the government entity shall verify that the bidder has the necessary qualifications and capabilities to carry out the work or secure the purchases before awarding the contract.
Date of Opening Offers
Examination date of all offers that have been received by the government body and in the presence of the competitors and the values of the offers should be announced publicly to ensure transparency.
User Experience (UX)
The overall experience that users have when interacting with a product, system, or service, aimed at ensuring that the user’s interaction is meaningful, efficient, and satisfying.
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